| TOP STORIES |
|
|
|
U.S. Companies Move Work Onshore
Silicon India
In the U.S., top outsourcing customers such as Bank of America and several local governments are asking vendors such as TCS, Infosys and Wipro to deliver more projects locally. These outsourcing customers are also canceling job offers to foreign workers in an attempt to address anti offshoring sentiments and cope with legislative requirements of the Troubled Assets Relief Program (TARP)
|
|
|
RP to Benefit From IT: World Bank
ABS
The Philippines is in the middle of the pack among lower middle-income countries when it comes to access to information technology (IT) services, afford-ability, and usage in government and business, behind peers in the region, a recently released World Bank report said
|
|
| |
|
Recovery to Be Rapid, Strong: Forrester
Hindu Business Line
Software purchases in the U.S. are expected to slide 3 percent, with licence revenues down much more, which would increase to 7.5 percent in 2010. IT consulting and systems integration services would decline 2 percent in 2009. The outlook for 2010 is positive with a 7.9 percent growth
|
|
|
Solid Governance Model Key to IT Outsourcing Contract Success
Search CIO
Governance models are increasingly placing responsibility for IT outsourcing contracts under the sphere of the IT department rather than procurement, experts agree, as companies look to improve results and put the right person or team at the helm of the outsourcer relationship
|
|
|
Work-from-Home Model: Are Low-cost Economies Ready for it?
Global Services
Besides the cost and skill availability factor that may seem to be initiator of work-at-home model in the high-cost economies, the facilitator for running it as a successful model lies in a combination of regulatory, societal and public infrastructure setup that already existed. A look at the deployment of home agents in the low-cost economies
|
|
|
CEO Profile: Baptism by Fire
Global Services
When he took over as the CEO, he faced a slew of challenges, and there was almost a crisis in the making. To emerge successful, he applied the lessons he had learnt years back on the squash court. A profile of Rohit Kapoor, CEO, EXL Service
|
|
|
What Constitutes a Successful Project?
Global Services
One needs to find a way to learn what constitutes a successful result for different stake holders and to establish a communication framework that will allow to negotiate requirements between them, and to find a middle ground that will satisfy all parties
|
|
|
Outsourcing Disaster Recovery Services Vs. In-house Disaster Recovery
Searchdisasterrecovery
According to recently reported IDC study, enterprises that didn't outsource lost on average $4 million per disaster incident across a variety of business functions (e.g., sales/marketing, financing, e-commerce). In contrast, enterprises that outsourced to a third party lost an average of $1.1 million per incident. The study adds that companies that leverage an in-house model spend 32 percent more than those opting to outsource
|
|
|
Partnering for Outsourcing Success
BaseLine
Successful ITO governance structures are typically highly scalable to address SLAs and other evolving contract management elements. They also establish protocols for aligning business objectives, measuring end-customer satisfaction, managing technical risk and leveraging service innovations to bring the customers products or services to market more rapidly. Companies should implement an ITO governance structure that supports this complexity, say senior associates at Pace Harmon, consultancy firm
|
|
|
Outsourcing is "Fundamental" for U.K. Game Development
GameIndustry
UK game developers see outsourcing as fundamental to their business in order to compete in the next generation market and cope with the current financial downturn, according to a report published by Tiga
|
|
| |
| |
| |
| |
| |
| |
| |
| |
|
We Didn't Audit Satyam: PwC
TOI
The questioning of Ramesh Rajan, chairman and CEO of PricewaterhouseCoopers, India (PwC) by CBI last week, has revealed that the Satyam balance sheets were in fact audited by Lovelock & Lewes and not PriceWaterhouse Coopers
|
|
|
|
|
|
|
|
|
|
|
|
|
Observations of the Impact of Culture on Communications in Outsourcing
gnair
Clients who understand the cultural basis of communications can manage either the directness of the EE [Eastern European] firms or the subtleties of the Indian style to their benefit. With the Indian firms it is important to ask the right questions that allow for them to communicate bad news when it happens, gracefully. For EE firms the client should choose an alternative to the Borg Collective's "resistance is futile" approach and understand that they can get real insight and buy-in from taking
|
|
|
 Offshoring Just Got Reversed! Get Your Work Done in the U.S.
Imrana Khan
There has been nearly a four-fold increase in work done by people in the U.S. for assignments flowing in from countries such as Australia, Canada, Germany, Netherlands, Israel, Saudi Arabia, Spain, Sweden, U.A.E., and the U.K., according to oDesk, on online marketplace for work-teams
|
|
| |
|
|
|
|
|
|
|
|
| DOWNLOAD REPORT |
|
 |
| | | | ARCHIVES |  |
|
|
|
|
|
